Frequently Asked Questions
How do I place an order?
You can browse our collection, add items to your cart, and proceed to checkout. Follow the simple steps to enter your delivery information and choose your preferred payment method.
What is the delivery time?
Delivery within Riyadh takes 1-3 business days. Other cities in Saudi Arabia take 3-7 business days depending on the location.
Can I return a product?
Yes, you can return products within 14 days of delivery, provided they are in original condition and packaging. Custom orders cannot be returned.
Do you offer assembly service?
Yes, we offer free assembly service within Riyadh. For other cities, assembly is available for an additional fee.
Are your products authentic?
Absolutely. All our products are 100% authentic and sourced from trusted manufacturers and designers.
Do you have a physical showroom?
Yes, we have showrooms in Riyadh. You can visit us to see our products in person and consult with our design experts.
Can I customize furniture?
Yes, we offer custom furniture design services. Contact us through the Custom Order page or visit our showroom to discuss your requirements.
What payment methods do you accept?
We accept Credit/Debit Cards (Visa, Mastercard, Mada), Apple Pay, STC Pay, Cash on Delivery, and installment plans via Tamara and Tabby.
How can I track my order?
Once your order is shipped, you will receive a tracking number via SMS and email. You can also use the Track Your Order page on our website.
Do you offer interior design services?
Yes, we offer professional interior design and styling consultation services. Visit our Design section for more details.